How it works
A simple WhatsApp flow with serious operations behind it.
Linken AI does not replace WhatsApp. It makes WhatsApp enquiries clearer, easier to match, and easier for suppliers to reply to.
WhatsApp enquiry
Buyer stays on WhatsApp. Linken collects the missing details.
Buyer
Sya mau order plywood 20 keping.Supplier-ready summary
Plywood, 20 kepingBingkorSend to matched suppliers
Process
From casual message to matched supplier enquiry.
The key is not more forms. It is asking the right follow-up question at the right time.
Step 1
Buyer asks on WhatsApp
A buyer writes naturally: “Sya mau order batu baur”, “Ada stok ka?”, or “Boleh hantar ke Bingkor?”
Step 2
Linken asks for missing details
The AI checks quantity, size, delivery location, budget, and urgency before sending anything to suppliers.
Step 3
Supplier match is prepared
The request is matched by category, service area, supplier status, and enquiry limits.
Step 4
Supplier replies on WhatsApp
Suppliers receive cleaner context and can continue the conversation in WhatsApp without learning a new app.
Matching logic
What Linken tries to clarify before supplier outreach.
Item or service
Quantity or size
Delivery location
Budget range
Urgency
Supplier category